The Chronic Conditions Data Warehouse (CCW) Commitment to Privacy

The CCW recognizes that whether you are an existing client or are considering a relationship with us, you have an interest in how we collect, maintain, and use information about you. We respect your right to privacy and want you to know how we handle the information we receive from you via the Internet.

Personal Information

When you visit the CCW website and use it to communicate with us, we will not collect personal information about you, unless you provide us that information voluntarily. If you provide personal information voluntarily, we will not sell, license or transmit that information outside the CCW and those affiliated companies involved in administering or providing contracted services, unless required to do so by legal, judicial or governmental proceedings, or unless we do so in accordance with an express authorization you have given us. Once we have responded to your communication, it may be discarded or archived, depending on the nature of the inquiry.

Personal information can be anything that identifies you or your accounts. It may be volunteered in a form submitted through our website or sent to CCW Help via email.

General Information

When you visit our website, the CCW may collect general or "usage" information (such as the type of browser you use, the pages you visit, and your domain name). We may use this information to improve the performance and content of our site to better meet your needs. Users' IP addresses help us project problems with our server and functionally administer our website. The CCW may also use IP addresses to collect broad demographic information about visitors. This information does not identify you personally, and therefore, the CCW can not use this information for direct marketing or solicitation of business.

Using Email

Please note your email, like most, if not all, non-encrypted Internet email communications, may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to the receiver. For that reason, to best protect your privacy, please do not use email to communicate information you consider confidential to us. We encourage customers to send confidential correspondence through the postal service or by using the telephone to speak directly to our employees. We are not responsible for the security or confidentiality of communications you send to us through the Internet using the email process.

Links to Other Sites

The CCW website contains links to other websites, not owned or controlled by the CCW, that we think might be useful or of interest to you. The CCW is not responsible for the privacy practices or the content used by other website owners, including those to which our website offers direct links. Links to various non-CCW websites do not constitute or imply endorsement by CCW of these websites, products or services described on these sites, or any other material the sites may contain.

Changes to this Statement

The CCW may change our Commitment to Privacy statement from time to time without notice. This statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

The goal is to protect your information on the Internet in the same way that we protect it whenever we interact with you.